Follow TogsTeam on Twitter     Signup for Newsletter  Product Brochure  Brochure en Español

Home
HELP / FAQs
General FAQ
Reimbursement FAQ
Caregiver FAQ (PDF)
Request Info
Training
Clinical Support
Very Basics
Beyond The Basics
Putting It TOGether
Togging Clinic
Product Sizing Guide (PDF)
TogRite Sizing Chart (PDF)
Product Care (PDF)
Product Care - Spanish (PDF)
Warranty & Returns
Privacy Policy (PDF)




Print Format
 
Getting Help with TheraTogs 

We realize that TheraTogs are a one-of-a-kind rehab modality, and that even the most experienced clinician or savvy caregiver may need a little help getting started.

Don't worry! We've got a team of smart people and multiple resources standing by to help you get the most out of your TheraTogs investment. Here's a summary of where to begin:
 

PT's, OT's PM&R
Top 3 Tips Where Else to Go
 
  • Size the client carefully before you order - use all three measurements to be sure. The #1 cause of TheraTogs returns is ordering the wrong size - don't be a statistic!
  • Start slow. Even if you plan on addressing mobility or extremity function eventually, start with the new PTA (or use just the TankTop and Hipster from the Full Body System) for the first few sessions. We know how exciting TheraTogs can be — but resist the temptation to fix everything at once.
  • Instruct your caregivers thoroughly so your client gets full use out of their TheraTogs. The #1 reason for caregiver support calls is 'my therapist didn't explain it fully...'
Parents, Spouses, Siblings
Top 3 Tips Where Else to Go
 
  • Make sure you understand the donning and fitting process before you take the TheraTogs home. Many clinicians have a Clinical Sizing Kit intended for demonstration and practice.
  • In most cases, you'll want to start with just the TankTop and Hipster for the first few sessions. Let the wearer get used to them, and get used to putting them on him or her.
  • Wash the TheraTogs frequently, even if there are no 'accidents' or spills - the foam layer is a water-based foam and needs to be replenished often.

Orthotists,
DME Agencies, HME Agencies

Top 3 Tips Where Else to Go
  • TheraTogs have been reimbursed in over two dozen states, and by multiple private payors. Reimbursement guidelines and resources are provided for each TheraTogs product.
  • Make sure you get all three measurements for the client before ordering - most product returns are caused by ordering the wrong size.
  • Should you be listed in our Provider Locator, so that clinicians in your area know you handle TheraTogs?

And if all else fails: support@theratogs.com • (970) 239-0108